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In January, the Main Street America research team launched our latest Main Street Trends Survey focused on understanding the landscape of local Main Street programs operating around the country. The 2023 Trends survey represents the 15th Trends Survey conducted by MSA since 2005, and the first since May of 2021.
We received 367 completed surveys from Main Street leaders in 41 states. To incentivize participation, we decided to offer a free conference registration to one local program leader who submitted a completed survey and to one coordinating program that had at least 50 percent of their accredited and affiliate programs represented. Congratulations to lucky Louisiana, where Winnsboro Main Street in Winnsboro, Louisiana was randomly selected for a free Main Street Now registration, as was the Louisiana Coordinating Program!
We created a series of visualizations and takeaways that summarize the highlights of the 2023 results. A complete version of the results is available here. Do these trends match up with your experiences at the local level?
The Trends survey offers the best data available on how local Main Street programs are structured. The 2023 Trends survey data indicates that 58 percent of Main Street programs are 501(c)3 nonprofit organizations. Government entities were the next most common form at 31 percent.
The Trends survey is also the best source of information on local Main Street programs’ annual budgets. In the 2023 Trends survey, we see that programs are roughly evenly distributed in three groups: those with annual budgets of less than $100,000 (31%), between $100,000 and $200,000 (34%), and more than $200,000 (35%). 28 percent of local programs indicated that they have an annual budget between $200,000 and $500,000—the most common response to this question.
Executive directors indicated a diverse variety of sources of funding, including public funding, revenue, grants, and other sources.
We asked Main Street leaders about how programs’ annual budgets have changed over the past two years. In this year’s survey, we see that nearly nine out of ten Main Street programs have stable or growing annual operating budgets. 88 percent of respondents indicated either that their annual budget had stayed about the same or had increased. Only 9 percent said they had their budget had been diminished by 5 percent or more since the previous year.
We find a similar story in terms of the public-private mix of funding in programs’ annual budgets. 78 percent of programs reported either that their public-private balance of funding had not changed since the previous year or that both public and private sources of revenue had increased.
Main Street organizations continue to operate with very few paid staff but many volunteers. Most Main Street programs have one full-time staff person (63%), zero or one part-time staff person (81%), and zero or one temporary staff or contractors (76%). The survey data also indicates that most local organizations (57%) have 20 volunteers or more. Across our survey respondents, local Main Street programs have an average of 46 volunteers who contribute at least 3-5 hours of their time over the course of a year.
56 percent of local Main Street programs pay executive directors annual salaries between $40,000 and $70,000. 21 percent make more than $70,000, and 23 percent make less than $40,000. Highest Executive Director salaries are found in Washington, D.C., where all five Trends survey respondents (100%) earn more than $60,000 per year. Similarly high proportions of EDs earn $60,000 or more in California (80%), North Carolina (72%), and Colorado, Texas, and Washington (60% each).
Four benefits are offered to staff at most responding Main Street organizations: paid vacation and holidays (81%), paid sick leave (69%), professional development budgets and opportunities (66%), and medical insurance (50%). [Interested in seeing more data? The complete set of findings is available here.]
Based on the 367 respondents to the 2023 Trends survey, we can characterize Main Street executive directors in terms of their experience on the job, education, gender, and race and ethnicity.
Experience: On average, executive directors have about five years of experience in their current roles, but more than one in five (21%) EDs have been on the job in their current role for less than a year. Close to one in three (31%) have been in their role for less than two years. This may be the result of the COVID-19 pandemic, the “great resignation,” and the incredible pressure on Main Street leaders over the past few years that has led to burnout for many. At the other end of the spectrum, more than one in eight (13%) EDs have been in their role for more than 10 years.
We have been hearing that board engagement is a rising priority for Main Street leaders, so in this year’s Trends survey, we asked about the makeup of local Main Street boards.
In terms of board members’ professional identities and stakeholder communities, we learned that most Main Street boards include business owners or industry representatives (98%), property owners (88%), city officials or elected officials (62%), downtown / district residents (62%), and senior citizens and retired people (59%). Non-native English speakers (9%), people with disabilities (8%), young people under the age of 18 (4%) are the three groups that are least well represented.
Meanwhile, we see much greater racial and ethnic diversity on Main Street boards in comparison to the racial and ethnic diversity of Main Street executive directors. 94 percent of respondents indicated that they have at least one White or Caucasian board member. Many Main Street boards include Black or African American board members (38%) and Hispanic or Latino/a/x board members (23%).
Multiple questions on the 2023 Trends survey focused on diversity, equity, inclusion, and accessibility (DEIA). These questions emerge from Main Street America’s commitment to advance DEIA in all our work and to grow a broader and more inclusive Main Street movement (as detailed in our strategic plan).
About 70 percent of survey respondents indicated they either somewhat agreed or strongly agreed that “improving the diversity, equity, inclusion, and accessibility of my program’s patrons, constituents, and programming is a priority in 2023.” Only 10 percent indicated disagreement with that statement. In the 2021 Trend Survey, 60 percent of respondents indicated that they had no goals or priorities related to diversity, equity, and inclusion. This growth in DEIA priorities is exciting.
We asked executive directors what groups they hoped to engage with more deeply in 2023. 61 percent of Main Street leaders indicated that youth and young people are a priority. Small business owners (51%) and property owners (36%) were frequently cited as priority groups. Engagement with underrepresented racial or ethnic groups is a priority for 39 percent of respondents.
To support deeper engagement with these groups, we asked what resources, trainings, and tools would be most helpful. 71 percent of Main Street executive directors indicated that training on how to best market to, attract, and engage with new groups would be useful. A peer-to-peer network with other Main Street programs with similar priorities (48%) and economic data about consumer spending (48%) were also cited as potentially useful resources for supporting engagement.
We also asked what the three most effective ways to market Main Street programs and their activities. Unsurprisingly, social media was cited by 94 percent of respondents as one of the top three marketing channels and by 78 percent as the single most effective channel for marketing. Program websites were the next most popularly cited marketing channel (57%). Print media also seems to be sneakily popular, as 39 percent of respondents cited it as one of their three most effective ways to market their program.
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District Challenges and Program Strengths and Opportunities
In the survey’s final section, we asked about the top three challenges in the executive directors’ downtowns and neighborhood commercial districts, as well as the top three program successes in 2022 and top three areas for improved impact in 2023.
Survey respondents identified a wide spectrum of challenges in their downtowns and neighborhood commercial districts. Inconsistent or limited store hours (38%) and challenges with building maintenance and poor building condition (36%) were the two most often cited. Five other challenges were cited by at least one-fifth of the respondents, including business variety (28%), shortage of commercial spaces or storefronts (26%), challenges with infrastructure (24%), a shortage of housing (23%), and the affordability of commercial spaces and storefronts (20%).
Executive directors shared their pride in local programs’ greatest successes from 2022. Planning and hosting successful and popular events was more often cited than any other success by a wide margin (59%). Local programs touted their successful support of existing businesses (40%) and their support for placemaking and public art (25%). Beyond these top three successes, the survey results indicate a diversity of successes, but notably, diversifying the composition of programs’ boards (8%); supporting diversity, equity, inclusion, and accessibility (6%); supporting housing development (5%); and maintaining or improving the Executive Director’s own work-life balance (5%) were least often cited.
Since we launched this survey at the start of 2023, we were excited to hear from executive directors about the areas they were striving to improve their impact in the year ahead. Strengthening board engagement, noted as a top 2022 success by 14 percent of respondents on the prior question, was a top priority for 32 percent of respondents as they looked forward into 2023. Conducting successful community outreach and building community buy-in, noted as a 2022 success by 19 percent on the prior question, was a top priority for 31 percent of executive directors making plans for 2023. Housing development and support for DEIA also notably jump from lower rates of touted success in 2022 (as noted above) to higher priorities in 2023.
To see how the Main Street in your state compare to other states, check out this interactive map of survey results >
Clearly, the results of the 2023 Trends survey provide a lot of interesting insights into the actors and activities animating Main Street districts across the country. We appreciate the hundreds of executive directors who took time out of their busy schedules to respond to these questions. If the lengthy summary of the results provided in this blog post are only just starting to whet your appetite, you can see a complete PDF of the survey results here.
If you enjoyed reading through these findings, we are excited to have more data to report on soon. This week, we are kicking off our Winter 2023 Small Business Survey, and we need your help getting the word out. We would love to hear from small business owners and entrepreneurs in your downtowns, neighborhood commercial districts, and communities. Please be on the lookout for the survey link and distribution materials in upcoming editions of Main Street News. Thank you!
Urban Impact Inc., harnesses strategic investments and collaborative efforts to foster a vibrant and sustainable future, from visionary adaptive reuse ventures to transformative development grants for small businesses and property owners in Birmingham, Alabama's historic 4th Avenue Black Business District.
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In this episode of Main Street Business Insights, Matt sits down with Jaime Courtney, President of Shoalwater Seafood, Derek King, Oyster Farm Director of Shoalwater Seafood, and Shane Thomas, Tribal Council Vice Chair of the Shoalwater Bay Indian Tribe.
Sarah Cole, owner of Abadir’s in Greensboro, Ala., was a 2023 Backing Small Businesses grantee. Abadir’s is a pop-up eatery specializing in seasonal and wholesome baked goods influenced by Egyptian traditions and flavors combined with inspiration from true Southern cuisine.
In this episode of the Main Street Business Insights podcast, Matt sits down with Casey Woods, Executive Director of Emporia Main Street in Emporia, Kansas.
In this episode of Main Street Business Insights, Matt sits down with Nicole Fleetwood and McKinzie Hodges, co-owners of Scratch Made Bakery in Amarillo, Texas.
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We’re excited to announce that Main Street America will continue to offer virtual and on-demand small business training in 2024 through an evolved program, the Small Biz Digital Trainers program.
In this episode of Main Street Business Insights, Matt sits down with Tiffany Fixter, owner of Brewability, an inclusive craft brewery and pizzeria that employs adults with disabilities based in Englewood,
In this episode of Main Street Business Insights, Matt sits down with Jennifer Jones, co-owner of Good Times Coal Fired Pizza and Pub in Big Stone Gap, Virginia.
In this episode of Main Street Business Insights, Matt sits down with Bobby Boone, founder and Chief Strategist of &Access. Based in New Orleans, La., &Access creates data-driven and design-centric retail real estate solutions for historically excluded entrepreneurs and under-invested neighborhoods.
New Orleans, Louisiana © Bobby Boone
Tasha Sams, Manager of Education Programs, shares highlights of phase one of the Equitable Entrepreneurial Ecosystems (E3) in Rural Main Streets Program and the biggest takeaways from the workshop experiences.
In this video, learn more about the Williams’ family story, how the business is helping to revive downtown Helena, and the impact they’re having on a national level.
In this episode of Main Street Business Insights, Matt sits down with Janet Hurn, co-founder of Future Ready Consulting in Cincinnati, Ohio.
Cincinnati, Ohio © Janet Hurn
In this episode of Main Street Business Insights, Matt sits down with Derrick Braziel, owner of Pata Roja Taqueria and co-founder of MORTAR, in Cincinnati, Ohio.
Matt Wagner, Ph.D., shares his predictions for the trends impacting small businesses in 2024.
Chief Program Officer Matt Wagner, Ph.D., shares his predictions for the trends impacting small businesses in 2024.
A podcast featuring some of the best advice we heard from entrepreneurs and community leaders across the country.
Our research team shares the results of the Fall 2023 Small Business Survey.
Learn how local entrepreneurs have leveraged the power of a Main Street community to establish, maintain, and grow their ventures.
Learn how this organization is uplifting business owners and preventing displacement.
Charlotte, NC © Pixabay
Small Business Saturday is an important opportunity to show your support for local businesses. We asked business owners across the network what your support means to them.
Laramie, WY © Laramie Main Street Alliance
Meet the latest recipients of the Backing Small Businesses Program from American Express!
Matt sits down with Jamie and Jerry Baker, co-owners and founders of Trendy Teachers, a teaching boutique and educational toy store located in downtown Rome, Georgia.
This holiday season, rally your communities around the small businesses that help make your downtown thrive.
Small Business Saturday is Nov. 25! Check out these five strategies to celebrate shopping small.
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Matt sat down with Anette Soto Landeros, co-owner of Casa Azul Coffee and President and CEO of the Fort Worth Hispanic Chamber of Commerce in Fort Worth, Texas.
Matt Wagner sat down with Danny Reynolds, president and owner of Stephenson's, an independently owned high-end fashion retailer in downtown Elkhart, Indiana.
Matt Wagner sat down with Harvey Williams, Co-Founder and CEO of Delta Dirt Distillery in Helena, Arkansas.
Learn how the Little Santo Domingo neighborhood of Miami is working with the Truist Foundation to strengthen pathways to small business ownership.
© Allapattah CDC
Get ready to support your small business owners and encourage people to shop small this November!
Matt Wagner sat down with the CEO of Keith McDonald Plumbing in Milledgeville, Ga., Lindsay Goodson McDonald.
Learn how the South Carolina Coordinator Program is uplifting small businesses across the state with their dedicated e-commerce platform.
© Main Street South Carolina
Matt Wagner sat down with The Barbershop Conversation podcast team, co-hosts Kenneth Bentley and Davion Hampton along with executive producer Emory Green Jr., in Goldsboro, Florida.
From a cat cafe to a computer repair shop and museum, check out these innovative small businesses from across the Main Street network.
© Historic Valley Junction
This three-week live, online course will prepare local leaders to more effectively work with small business owners in their districts and create an environment that is supportive of entrepreneurship.
© Notice Pictures
Main Street America has a podcast! Tune into Main Street Business Insights to hear from small business leaders across the country.
Meet the 2023 recipients for the Backing Small Businesses grant program, presented by American Express, to provide financial support to small business owners to address critical needs and make a positive impact in their local communities.
In partnership with Grow with Google, our digital coaches will work with businesses in their home states, with a focus on those that operate in small towns and rural communities.
Congratulations to these innovative Shop Small events from across the Main Street network.
Stockbridge, GA © Stockbridge Main Street
Spencer Main Street's Main Street Micro Grants is injecting key funding into their small business ecosystem.
Spencer, IA © Spencer Main Street
Check out a deep dive into the results of our Spring 2023 Small Business Survey, plus insights to help inform the work of local leaders supporting entrepreneurs on Main Street.
Meet the communities who have been chosen to receive entrepreneurial support from Main Street America and the Kauffman Foundation.
We spoke to Debbie Ho, Executive Director at Chinatown Main Street, to learn about the history of women in Boston Chinatown.
Boston, MA © Kyle Klein
Learn how Downtown Inc and York County Economic Alliance are supporting marginalized small business owners in their community
York, PA © Sully Pinos
Meet Backing Small Businesses grantees Kim and Chris Casteel of Anew Life Prosthetics and Orthotics based in Detroit, Michigan.
Short stories about small business owners from Evart, Michigan.
Evart, MI © Storyville
Matt Wagner looks back at his small business predictions for 2022 and shares predictions for 2023.
Learn about the City of Boston’s efforts to invest in economic equity.
Learn how this West Virginia community redirected façade improvement funds to revive local commercial kitchens.
Matt Wagner wrote an article for the OECD blog on how can small business owners can combine digital tools with the power of place to find sustainable success.
Inspired by a session at the 2022 Main Street Now Conference, Main Street Ottumwa has launched the Business Builder Academy, an entrepreneurship course to help aspiring business owners start their ventures.
Ottumwa, IA © Main Street Ottumwa
Whether you are a seasoned American Express Small Business Saturday Neighborhood Champion or an entrepreneur joining this national movement for the first time, we’ve gathered a roundup of resources to support your “shop local” marketing efforts.
We spoke to three women who were awarded Inclusive Backing grants to learn more about their passions, their businesses, and their advice for other women.
Wixom, MI © Carissa Serylo
From social media scavenger hunts to downtown passports, the Main Street network has used countless innovative ways to encourage their communities to Shop Small®—and had plenty of fun doing it.
Oceanside, CA © Road West Photography
Main Street Franklin is leading the way in showing how women business owners can be a powerful force for change in their communities.
#EquityRising, Old Algiers Main Street Corporation's new job training program, seeks to combat rising cost of living by helping residents train for careers that will allow them to stay in their neighborhood.
Learn how the Small Business Census pilot project explored the demographics of the small businesses that call Main Street districts home.
Colville, WA © Colville Together
We spoke to three Black business owners who were awarded Backing Small Businesses grants from Main Street America and American Express to better understand their challenges, successes, and the kinds of support that have helped them the most.
Camden, AR © Kimberly Moore Davis
Main Street leaders and local development practitioners from around the world participated in this exciting webinar hosted by the OECD.
Learn how Silver City MainStreet is using Story Hours to connect local business owners with the community.
Silver City, NM © Silver City MainStreet
Main Street Skowhegan opened their new Skowhegan Center for Entrepreneurship, a downtown space for co-working, meeting, entrepreneurial support, trainings, and education.
Skowhegan, ME © Kristina Cannon
Main Street America is proud to support the Revitalizing Small and Local Businesses Act
Main Street America's research team shares the results of the 2022 Small Business Survey.
© JENNIFER E. WOLF
Learn about Show of Hands, an entrepreneurial program in multiple Main Street communities.
Wheeling, WV © Wheeling Heritage
Chief Program Officer Matt Wagner, Ph.D., shares his predictions for the trends affecting small businesses in 2022.
Is your Main Street ready for the biggest small business shopping day of the year?
Main Street Charles City organizes their annual 'WonderFall' event, a business decorating contest designed to have some fun with the autumnal season as well as provide a reminder of the importance of curb appeal in attracting the public’s attention.
Charles City, IA © Mark Wicks
Leverage NC, a partnership between North Carolina Main Street and the North Carolina League of Municipalities, hosted a four-part webinar series titled Better Community Planning & Economic Development led by Ed McMahon, Chair Emeritus of Main Street America and a leading national authority on land use policy and economic development.
Main Street Arkansas has brewed a new engaging way for tourists and residents alike to explore local Arkansas commercial districts: the Main Street Arkansas Coffee Trail.
Little Rock, AR © Main Street Arkansas
Matt Wagner explores how Main Streets can navigate workforce concerns in the post-pandemic economy.
We spoke with two Black entrepreneurs in UrbanMain commercial districts: L. May Creations in the Austin neighborhood of Chicago and The Four Way in south Memphis, Tennessee.
Memphis, TN © Four Way
Heart of Biddeford shares the strategies they developed to support Black-owned businesses in their community.
Biddeford, ME © Heart of Biddeford
We heard from organizations across the nation about the incredible impact their markets have had on community engagement, entrepreneur and small business support, and keeping their district vibrant.
The global pandemic gave us all a glimpse of a further dispersed future – a time when you don’t sit in a classroom at school, watch movies in a theater, or even go to the grocery store. Where do Main Streets fit in that model?
Appealing to mobility-challenged shoppers yields benefits beyond the store.
Being the only person in the know can be fun, exhilarating even. Except when you are the one person out of 600+ in a room and you know bad news is coming.
Fritz the dog has made his way into the hearts of the residents of LaBelle, Florida, and helped our Main Street Community find a way to make what we do more noticeable.
Altavista On Track, the local Main Street organization, is working to cultivate and sustain local entrepreneurs with an educational business launch competition, Pop-Up Altavista 2.0.
In Winchester, Virginia, one woman’s vision and commitment to downtown’s revitalization created an innovative community space for the Creative Class.
A business retention and expansion plan, properly implemented, not only helps keep businesses open but possibly even helps them expand.
The first rule of conducting business is “make it simple.” The easier it is to pay for merchandise, get entertainment or obtain a service, the more likely it is that people will take advantage of those options.
Main Street communities across the country are no stranger to seeking creative strategies to solve their most nagging issues – vacant buildings, marketing downtown, bolstering retail to name a few.
To understand the role that immigrant business owners play in Boston’s small business ecosystem, you need only to walk through any Boston Main Streets district.
Façade appearance is a critical aspect of the overall aesthetic appeal and unique character of downtown.
A lot of signs are necessary to make a downtown work well, but not every community knows what a good sign system looks like, or how instrumental it can be to the creation of a successful downtown.
Main Street Iowa, a program of the Iowa Economic Development Authority’s Iowa Downtown Resource Center, created a one-of-a-kind three-year program to provide help for performance venues located in Main Street districts.
