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Sparking a Movement in Small Business and Small Towns
Being the only person in the know can be fun, exhilarating even. Except when you are the one person out of 600+ in a room and you know bad news is coming.
On Feb. 22, I traveled to Red Wing, Minnesota, a beautiful, quaint community tucked into the bluffs bordering Wisconsin, knowing that I would not be enduring perhaps the most fun day of my career. I was going to be met with sadness, disappointment, regret and perhaps, yes, a little animosity. Curiously enough, despite my own angst, this WAS perhaps one of the best days of my career.
After 14,000 nominations from more than 3,500 towns across the country, Deluxe Corporation was ready to announce the winner of our Small Business Revolution – Main Street season two contest. From all those nominations, five remained, and Red Wing stood on the cusp of winning the $500,000 prize and inclusion in an eight-part online series.
The anticipation in town was palpable. It was an impossibly warm and beautiful February winter day, with temperatures soaring into the 60s. Arriving in town, I could see the Fire Department ladder truck hoisting the American flag in front of the Sheldon Theatre, where the announcement would be played live. In front was the high school band and cheerleaders and hundreds of folks ready to celebrate. And then there was me, the only person in the know.
Frostburg, Maryland, an Accredited Main Street America community, was in the final eight.
Nearly 1 million votes streamed to www.smallbusinessrevolution.org, an incredible number representing the five communities of Red Wing; Bristol, Pennsylvania; Kingsburg, California; North Adams, Massachusetts; and, Georgetown, South Carolina. Red Wing and Bristol remained near the top of the standings the entire week of voting, with Bristol edging Red Wing out in the end.
Red Wing, along with Georgetown, are both accredited Main Street America communities. They understand the power of community, of bringing people together to celebrate something greater than themselves. And each has a unique story to tell.
Georgetown has endured hardships the last few years, from devastating hurricanes to floods to a fire that ripped throughout downtown. But they came back and persevered. They leaned on each other and their professional organizations to bring themselves back. They leapt at the chance to be featured in a national campaign like the Small Business Revolution to shine a spotlight on their town.
Red Wing is more of the quintessential small town – close enough to the big cities of Minneapolis and St. Paul but rural enough to have its own feel. They have some great manufacturers like Red Wing Shoe Co. and others in town that keep the economy thriving, but they love the smaller, mom and pop shops of their Main Street area.
Red Wing Shoe Company, Red Wing, Minnesota.
Since each of the towns had done so much work to promote their communities and share their stories on social media and in traditional media outlets, we asked them to gather for the announcement of the winning town. Red Wing rightfully felt good about their chances, since they were in the lead going into the final day. The Sheldon Theatre was packed to the 480-person capacity, with another 100 people outside and more still in other venues near their downtown. Folks gathered in Georgetown and the other communities as well, but the race for a week had been between Red Wing and Bristol.
In the Sheldon Theatre, they cheered and laughed and sang and praised their community, as they should. Small towns have a special place in the hearts of their residents. You tend to be closer to your neighbors, to your high school, to your elected officials. You feel more ownership in your downtown. Red Wing buzzed and then when the announcement was made, they faltered, but only for a second.
My heart sank for Red Wing not because I wanted them to win. This was a contest and I didn't have a dog in this fight. No, my heart sank because they had tried so hard and like any of the towns we featured, they were deserving. Yet immediately, they bounced back. They shared how proud they are of their community, how incredible everyone was over the week of voting and how this effort brought them together and gave them momentum.
Red Wing Shoe Company, Red Wing, Minnesota.
Red Wing was featured in more than 40 news stories, counted millions of social media shares and hundreds of visits to the community during voting week for the Small Business Revolution. More invaluable to the town is the renewed sense of inevitable growth. They started something that they want to see finished, that they know will keep them on the path forward.
That is the story of small towns and small businesses. Every day another list comes out of the best large cities in America, or the best school districts or the worst commutes or the best restaurants. These lists often eschew the small towns and their surely forget about the Main Street America.
For a solid week, Deluxe and the Small Business Revolution put small towns front and center on the map and the outcome was remarkable. Along with the nearly 1 million votes, every one of the five small town finalists activated their social networks to talk about themselves. It was incredible. From celebrities like Elizabeth Banks and James Taylor sharing Tweets for North Adams to actor Thomas Gibson showing love on Facebook to Georgetown, the word got out. Bristol had the governor of Pennsylvania share a video message, while Red Wing received encouragement online from Senator Al Franken.
During the week of voting, these towns saw more than 72 million social media impressions, more than 300 news stories and reached hundreds of millions of people across the county. We truly do love our small towns.
Knowing the outcome of the vote in Red Wing Feb. 22 made me think I was coming to share bad news. Instead, this incredible community reminded me why we started the Small Business Revolution in the first place – this is about starting a movement, to love our small businesses. Red Wing sure does.
In an editorial on Feb. 27, the Red Wing Republican Eagle summed up the power of a movement:
“Coming off the Small Business Revolution, Red Wing could generate another $500,000 and probably more for projects and concepts, for startups and small businesses through which entrepreneurs realize their dreams and provide jobs for fellow residents. Small businesses are the future of the American economy. People and what they can do together are the future of Red Wing.”
What started as a contest ended with a shared vision for all five communities. In October, the eight-part Small Business Revolution online series on Bristol will air. And towns like Red Wing and Georgetown will be cheering for them, while still enjoying a revolution of their own.
Cameron Potts is the vice president of public relations and community management for Deluxe Corporation. In this role, he oversees all external communications for Deluxe and its affiliated companies, as well as the Deluxe Corporation Foundation. Since joining the company in August, 2014, Cameron has led several public relations initiatives, including efforts to promote the Small Business Revolution, an online platform that celebrated 100 small businesses from across the country, part of Deluxe’s 100th anniversary campaign. In 2016, he led the Small Business Revolution Main Street project which infused $500,000 in marketing services and construction updates to Wabash, Indiana. The eight-part web series aired on www.smallbusinessrevolution.org.
Urban Impact Inc., harnesses strategic investments and collaborative efforts to foster a vibrant and sustainable future, from visionary adaptive reuse ventures to transformative development grants for small businesses and property owners in Birmingham, Alabama's historic 4th Avenue Black Business District.
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